I suddenly discovered a debit on my credit card March 27, 2020 of SEK 999.
It is done by MCAFEE *WWW.MCAFEE.COM
Category: Direct Marketing - Continuity/Subscr
Place: 866-622-3911
I am not a user of McAfee products.
Since it looked to be an automatic continuation subscription I checked to be sure all my computers in my home and none of them are using McAfee. I do not have any programs from McAfee anywhere.
I checked if I had an account with McAfee and I did not.
I checked with the tool: Forgot my password on McAfees log in website. It did not give an answer.
I have also tried to find an e-mail adress to McAfee to send them an e-mail but there is none.
Now I have joined this community for help. What shall I do? I want to get in contact with McAfee to find out how they without permission can charge my credit card. I cannot ask them for a refund since I do not have an account.
Solved! Go to Solution.
Hi @pljung
Your subscription is renewed automatically to make sure your subscription is active and continue protecting all your devices.
To find more information on Auto Renewal, please access our McAfee Article that has more information.
In order to get refund, please contact our McAfee Support by accessing the below link,
Regards,
Madhan M
If this information was helpful in any way or answered your question, please mark it as the Accepted Solution and give Kudos if appropriate
Hi @pljung
Your subscription is renewed automatically to make sure your subscription is active and continue protecting all your devices.
To find more information on Auto Renewal, please access our McAfee Article that has more information.
In order to get refund, please contact our McAfee Support by accessing the below link,
Regards,
Madhan M
If this information was helpful in any way or answered your question, please mark it as the Accepted Solution and give Kudos if appropriate
I do not have a subscription. I do not have the program. I do not have an account. I have been chating with the support and I am hopefully being contacted with someone higher up since they could not solve the problem.
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