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MKBIGC
Level 7
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Message 1 of 5

Unable to reach McAfee Customer Service site for refund

According to the unexpected charge from my cards, I would like to contact the customer service for refund. However, it was all completely white page, and it seems like many people is having the same problem with me, so I would like to use this forum to announce for someone who have the responsible for this to contact me back please.

 

FYI, I'm in Thailand

Therefore, I could not contact you via phone number.

4 Replies

Re: Unable to reach McAfee Customer Service site for refund

Hi @MKBIGC 

Greetings from McAfee!

Kindly contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Sudharsanam G

Alvo03
Level 7
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Message 3 of 5

Re: Unable to reach McAfee Customer Service site for refund

Im having the same issue. 
Customer support page appear just blank. 
Tried to open it with all other devices. 

Please help 

 

im based in Ireland 

MKBIGC
Level 7
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Message 4 of 5

Re: Unable to reach McAfee Customer Service site for refund

Unfortunately still a completely white page. Why can't you just do the refund by checking the email of my account. There must be the transaction history for each account and I'm telling you right now that I would like to refund.

To be honest, I feel like you are trying to make it hard as much as possible to refund. Why it is not easy as much as the time when you cost me the most expensive package without my permission? The other sites of McAfee are working completely fine, but the customer service site is totally inaccessible, or are there something you would like to hide from customer like us?
Alpha1
Level 7
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Message 5 of 5

Re: Unable to reach McAfee Customer Service site for refund

@Sudharsanam_G1 the customer service page does not work !!!!!

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