cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to activate Antivirus plus 2013

I have purchased McAfee Antivirus Plus 2013 from www.shopclues.com in first week of October 2013.

It was packed in a genuine sealed pack.

After installation, I have tried for several times for it's activation, but in vain.

Every time I try to activate the product, the activation program haults after putting product key and then name, email etc.

Final screen never appears even after 4-5 hours.

I have 32 bit Win-7 with broadband internet connection.

Please suggest how to activate it, or mannually activate my product key from your end.

I can provide product key to you whenever asked.

Thanks and regards.

AnandInfitech.

30/10/2013

2 Replies
SafeBoot
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 2 of 3

Re: Unable to activate Antivirus plus 2013

This is the community support forum, it's not McAfee's official site. You would get better help direct from McAfee so please contact them via this page - http://service.mcafee.com/

brian-b
Level 7
Report Inappropriate Content
Message 3 of 3

Re: Unable to activate Antivirus plus 2013

I had the same problem after buying McAfee Antivirus for a friend. He thought I bought him a fake package and spent his money on something else. So I had a budden on my shoulders to prove that the copy was legit. I contacted McAfee via a phone call and the response was good. However I will not tell you what they told me because your case may be different. Just go to this page http://service.mcafee.com/faq/country.html and get contacts. I did not buy another copy they quickly fixed the issue.

Also check out other ideas here http://www.techyv.com/questions/mcafee-internet-security-activation-unsuccessful

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community