×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
fireman0174
Contributor
Message 1 of 5

Unable contact to McAfee

My wife and I recently decided to not renew our McAfee subscriptions. To the best of our knowledge, this was done BEFORE any subscription renewal date was reached. However, we got a bank charge for my wife's account. 

So we tried contacting McAfee via several telephone numbers listed on the internet and we have been totally unable to contact anyone.  Instead we've been "put on hold" for 20-30 minutes in each of the attempts, at least 4 or more of times we've tried.

Can someone respond to this post with contact information that will work?

In advance, thanks.

FWIW, I live in New York on Long Island.

 

4 Replies
Allwyn_GI
McAfee Retired
McAfee Retired
Message 2 of 5

Re: Unable contact to McAfee

Hi @fireman0174,

Sorry for the inconvenience caused. I have sent you a personal message. Kindly check and respond to it.

Regards,

Allwyn I

fireman0174
Contributor
Message 3 of 5

Re: Unable contact to McAfee

I sent you my contact information with suggested times to call a week ago.

NEVER RECEIVED A REPLY!

 

Allwyn_GI
McAfee Retired
McAfee Retired
Message 4 of 5

Re: Unable contact to McAfee

Hi @fireman0174,

Apologizes for the inconvenience again. I never received your personal message. I have sent you another personal message. Kindly respond to it.

Regards,

Allwyn I

fireman0174
Contributor
Message 5 of 5

Re: Unable contact to McAfee

PM sent.

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community