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AnnaPA66
Contributor
Message 1 of 2

Trouble transferring a subscription

We had an old PC that died yesterday with McAfee installed.  We have purchased an iMac and would like to transfer the subscription to the new computer.

I tried to log in but couldn't remember my password so went through that process and did not receive an email.  I have now set up a new account and want to know how to link my old payment made on 30 November 2020 to this new account.  Once that subscription is linked I think I can then transfer from the old device to the new.

Thanks

Anna

1 Reply
Bharani_BD
McAfee Retired
McAfee Retired
Message 2 of 2

Re: Trouble transferring a subscription

Hi @AnnaPA66 

Due to the nature of this issue, we have sent you a private message to you. We kindly request you reply with the requested information to assist on the issue.

Thanks & Regards
Bharanidharan S

 

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