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Requesting a refund of auto-renewal subscription

Hello.


I was charged for an auto-renewal subscription and I would like to request a refund. However, I have been trying to contact customer support and haven't been successful so far; the page just remained blank. I appreciate it if the support team contact me and give me advice on how to resolve this problem.

2 Replies

Re: Requesting a refund of auto-renewal subscription

Hi @Aristitle 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that kindly contact our consumer support using below link.

McAfee Consumer Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

 

Re: Requesting a refund of auto-renewal subscription

Hello.

I have been trying to contact consumer support using the given link for a week. Still, the page was blank every single time. Is there any other way? Please help.

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