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Vin1
Contributor
Message 1 of 6

Requesting a Refund

 Hi, I want a refund and I have stopped the auto renewal on my account. I have spent a lot of time on hold on the number provided which states its supported 24/7 to gain a refund of the recent renewal charge. Seems the telephone prompts take you to a queue which is not available. Appreciate a direct contact from service please.

5 Replies
Kumar_suman
Moderator
Moderator
Message 2 of 6

Re: Requesting a Refund

Hi @Vin1 ,

Greetings from McAfee.

I have sent you a private Message. Kindly revert back with the required details to help you regarding the refund.

Regards,

Kumar

Yosep
Contributor
Message 3 of 6

Re: Requesting a Refund

Can i get refund?

Kumar_suman
Moderator
Moderator
Message 4 of 6

Re: Requesting a Refund

Hi @Yosep ,

Greetings from McAfee.

I have sent you a private Message. Kindly revert back with the required details to help you regarding the refund.

Regards,

Kumar

Kumar_suman
Moderator
Moderator
Message 5 of 6

Re: Requesting a Refund

Hi @Vin1 

Greetings from mcafee.

As we discussed on the call, we have initiated the refund from our end. Your refund order number is CS2915175646.

Regards,
Kumar

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Kumar_suman
Moderator
Moderator
Message 6 of 6

Re: Requesting a Refund

Hi @Yosep ,

Greetings from mcafee.

As we discussed on the call, we have initiated the refund from our end. Your refund order number is CS2916760228.

Regards,
Kumar

 

 

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