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Ashleymd
Contributor
Message 1 of 4

Requesting a Refund

Hello, 

I am attempting to request a refund for the subscription because I no longer have the device. However, I am having an issue with getting in contact with someone from customer support....I have been on the customer service hold line for hours! All I want is a refund. 

Thank you. 

3 Replies
Sudharsanam_G1
Moderator
Moderator
Message 2 of 4

Re: Requesting a Refund

Hi @Ashleymd 

Greetings from McAfee!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Alternatively, You can always contact the chat support using below link for technical assistance.

McAfee Support

Regards,
Sudharsanam G

Atty_Mara
Contributor II
Message 3 of 4

Re: Requesting a Refund

@Sudharsanam_G1 

hello, can you also assist me on this. 

i want my renewal cancelled and get a refund. i cannot contact a customer support agent since the hotline is not reachable.

 

Sudharsanam_G1
Moderator
Moderator
Message 4 of 4

Re: Requesting a Refund

Hi @Atty_Mara 

Greetings from McAfee!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Regards,
Sudharsanam G

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