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M7488
Level 7
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Message 1 of 4

Request refund from AUTO-RENEWAL

I’m in Thailand, need help on refunding with the auto-renewal. I registered 7Jan2021 with expiration on 7Jan2022 

I received a notification of charging my credit card 8Dec2021.

I just had turn off auto-renew after I got this problem. I don’t want to renew so please help to refund the recent charging of auto-renewal. Please contact me. 

3 Replies
AvinashP
Moderator
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Message 2 of 4

Re: Request refund from AUTO-RENEWAL

Hi @M7488,

We understand your concern, we request you to get in touch with our support team through phone on 1800-441-2010 (Thailand) during business hours to help you with your request.  You can also get in touch with our chat support team by accessing the link below,

McAfee Chat Support   

Thanks,
Avinash.

M7488
Level 7
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Message 3 of 4

Re: Request refund from AUTO-RENEWAL

Why it has to be a difficult step to get myself refund from your early charging by 30days before my first year is going to expire 7Jan2022…?

Hope Mcafee can auto-refund everyone who requested too!!!

I can’t reach out that number.

please get customer support do something to refund and please contact me at e-mail.

or please give me your customer support’s email who can take action. 

M7488
Level 7
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Message 4 of 4

Re: Request refund from AUTO-RENEWAL

Can you provide me the reachable number? 
Thailand code is +66……………

or give me the effective e-mail so I can truly can contact. 

that given number didn’t work. 

please!!! 

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