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Oliv3r
Contributor
Message 1 of 4

Request for refund.

Hello!
 
I am Trying to request a refund for auto renewal. I find it impossbile to contact any of these numbers what are shown on Support website. I would like to get in contact with Mcaffe costumer support by email. Thanks!
3 Replies
Hari_durairaj
Moderator
Moderator
Message 2 of 4

Re: Request for refund.

Hi @Oliv3r 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support on 1-866-622-3911 or you can contact our chat support by clicking the below link.
McAfee Consumer Support - https://service.mcafee.com/?page=shell&shell=contact-support

Regards,
Hari

ClaraC33
Contributor
Message 3 of 4

Re: Request for refund.

Hi, could you provide an email for me to send in my request for the cancellation of my account? The link you provided only gave a phone call which will cost me a bomb to call from singapore. In this age and time, how can you not have an email account for customer to submit their request? Appreciate you can provide a workable solution to your unsatisfied customer. 

ClaraC33
Contributor
Message 4 of 4

Re: Request for refund.

Hi, apparently you still need to call the customer service number to cancel or refund the subscription. I just make a call from Singapore to America just to cancel my subscription!!! Ridiculous!! 

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