×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
kerrybarter
Contributor
Message 1 of 3

Request for refund

I am in Australia. I am trying to get a refund for a product that was charged to my credit card. I was not aware that I had requested this product as my computer already has a similar product on it.  Paying for something that I already have, and did not request when one is on a pension is hard to manage. I would like to request a refund as this has been charged within the last 60 days and I am having trouble negotiating my way around the business of seeking the refund. Many thanks in anticipation. Kerry Barter

2 Replies
GaneshR
Moderator
Moderator
Message 2 of 3

Re: Request for refund

Hi @kerrybarter 

We sincerely regret the inconvenience caused, I have sent a personal message. Kindly revert back with the requested details to assist you further.

Regards

Ganesh Raju R

kerrybarter
Contributor
Message 3 of 3

Re: Request for refund

I am still waiting to hear from you in regard to my refund. I would really appreciate your prompt attention to my request. The money was deducted from my credit card and do not understand why you cannot credit this card with the details you obviously have from when you charged my card.

Kerry Barter

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community