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huimon
Contributor
Message 1 of 4
‎01-22-2022 09:38 PM

Request for refund

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There is a auto-renewal subscription which I never agree on. I would like to ask for refund. Please do assist. Thanks.

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1 Solution

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Sudharsanam_G1
Moderator
Moderator
Message 2 of 4
‎01-23-2022 12:01 AM

Re: Request for refund

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Hi @huimon 

Greetings from McAfee!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Regards,
Sudharsanam G

View solution in original post

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3 Replies
Sudharsanam_G1
Moderator
Moderator
Message 2 of 4
‎01-23-2022 12:01 AM

Re: Request for refund

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Hi @huimon 

Greetings from McAfee!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Regards,
Sudharsanam G

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huimon
Contributor
Message 3 of 4
‎01-25-2022 07:55 PM

Re: Request for refund

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I do not receive any private message. Please kindly advice.

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Peacekeeper
MVP
MVP
Message 4 of 4
‎01-27-2022 04:53 PM

Re: Request for refund

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Look up the top of this page is there an envelope with a number top right. That is where you access PMs.

Just asking in case you unaware

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  Subscription, Free Trial, Pricing and Automatic Renewal Terms:

  • The amount you are charged upon purchase is the price of the first term of your subscription. The length of your first term depends on your purchase selection (e.g. 1 month or 1 year).  Once your first term is expired, your subscription will be automatically renewed on an annual basis (with the exception of monthly subscriptions, which will renew monthly) and you will be charged the renewal subscription price in effect at the time of your renewal, until you cancel (Vermont residents must opt-in to auto-renewal.)
  • Unless otherwise stated, if a savings amount is shown, it describes the difference between the introductory first term price (available only to customers without an existing McAfee subscription) and the renewal subscription price (e.g., first term price vs. each year thereafter).
  • Pricing is subject to change. If the renewal price changes, we will notify you in advance so you always know what’s going on.
  • You can cancel your subscription or change your auto-renewal settings any time after purchase from your My Account page. To learn more, click here.
  • You may request a refund by contacting Customer Support within 30 days of initial purchase or within 60 days of automatic renewal (for 1 year terms or longer).
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  • Free Trial Terms: At the end of your trial period you will be charged $39.99 for the first term. After the first term, you will be automatically renewed at the renewal price (currently $124.99/yr). We will charge you 7-days before renewal. You can cancel at any time before you are charged. ​

 **Free Benefits With Auto-Renewal:

  • For many qualifying product subscriptions McAfee offers additional benefits for free when you are enrolled in auto-renewal. You can check your eligibility for these benefits in your My Account page. Not all benefits are offered in all locations or for all product subscriptions.  System Requirements apply.   Turning off auto-renewal terminates your eligibility for these additional benefits. 
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   ‡Additional Terms Specific to Identity Monitoring Service:

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