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Message 1 of 3

Request a refund

I am trying to cancel my auto renewed subscription and get a refund. But each time I try to open the customer service page it just turns blank. 
I need to get my money back please!

you can’t just change the plan and make the price way higher with auto renewal!!!

I don’t even know why the subscription price was this high $149???

I also was not able to get in touch via phone call and email. 

2 Replies

Re: Request a refund

Hi @Amal0 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.

McAfee Consumer Support


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Re: Request a refund

Dear @Hari_durairaj 

I have tried to access the link from multiple devices and every time it just opens a blank page.

the reason I am contacting you is that I was not able to reach customer service in any way. 

I would appreciate your help! 

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