Hi Mcafee team,
My subscription was automatically renewed on December 9, but I can't afford it at this price, and I don't want to use your product anymore.
I want to make a refund, but I can't call support. How I can make a refund without phone calls such as email, social network...
Your prompt reply will be appreciated.
Solved! Go to Solution.
Hi @anna_h
Greetings from McAfee.
We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.
Regards,
Krishnamanikandan KS
Hi @anna_h
Greetings from McAfee.
As we discussed, we have initiated the refund from our end.
Regards,
Krishnamanikandan KS
Hi @anna_h
Greetings from McAfee.
We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.
Regards,
Krishnamanikandan KS
Dear, you have renewed my subscription without sending a notice. Please, can you make a refund?
Hi @anna_h
Greetings from McAfee.
As we discussed, we have initiated the refund from our end.
Regards,
Krishnamanikandan KS
Hi @ivona
Greetings from McAfee.
We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.
Regards,
Krishnamanikandan KS
Hello
This has also happened to me. Please can a refund be processed.
Thank you
Hello,
I made this same request last Wednesday and I still have received no reply from the McAfee Support Team. Yet I have seen several other customers with the same issue and they have had replies sent to them and/or refunds issued. Please respond to my request ASAP.
Thanks,
David
I purchased a year and then my subscription auto renewed, so I was charged twice. I need a refund for one of those payments.
Hi @DavidC24
Greetings from McAfee.
We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.
Regards,
Krishnamanikandan KS
Hi @ivona
Greetings from McAfee.
As we discussed on call, we have initiated the refund from our end.
Regards,
Krishnamanikandan KS
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