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Carol1
Level 7
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Message 1 of 3

Request a Refund for Auto Renewal

To whom it may concern,

I just received an e-mail from McAfee this morning to say I have been billed for renewal of Security for my laptop for another year. 

I would like a refund for this straightaway as I do not wish to renew for another year. I never realised that it was automatic renewal and that I would be billed a month in advance of my renewal without my consent!

I wish to cancel my subscription when it expires on the 15th February 2022.

Please confirm my refund at the earliest opportunity.

Thank you,

Carol

2 Replies
AvinashP
Moderator
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Message 2 of 3

Re: Request a Refund for Auto Renewal

Hi @Carol1,

We are truly sorry for the inconvenience caused, I have sent a personal message. Kindly revert back with the requested details to assist you further.

Thanks,
Avinash.

Re: Request a Refund for Auto Renewal

I have also the same problem.  Can you contact with me please?

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