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Ruklanthi
Contributor
Message 1 of 2

Request Refund for Auto-renewal

Hello, I got charged for Auto-renewal, it is was very expensive and unexpected payment. I need to cancel and get a refund, please. I tried to contact customer support but the phone number was not working for my country (I am in Sri Lanka). I have seen that I could get a refund for the auto-renewal annual subscription 60 days from purchase.

Kindly help me in this regard, Thanks in advance.

1 Reply
Kumar_suman
Moderator
Moderator
Message 2 of 2

Re: Request Refund for Auto-renewal

Hi @Ruklanthi 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Kumar

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