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Renewal refund

Hello my name is Kans, I got my subscription renewal yesterday, but unfortunately , I am no longer using your product , also I tried to contact the number , no one responded during 2 hours ( My call back number is 929-231-9554), I would like to get refund for my renewal , Thank you! Looking forward to text from you

5 Replies
krishna55
Moderator
Moderator
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Message 2 of 6

Re: Renewal refund

Hi @Kanstantsin 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Krishnamanikandan KS

Re: Renewal refund

Excuse me , but where did you send this personal message , didn’t get any .

Re: Renewal refund

Is there any chance to send this message via my email ?
cyberdude
Reliable Contributor
Reliable Contributor
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Message 5 of 6

Re: Renewal refund

hello,

to access private message sent by moderator do as follows;

if you are logged in to this community you will see an envelop/mailicon next to your username right upperside.

if you click on this envelop/mailicon you will see the private message overthere.

click on message to open and below of openend message is a reply button ect.

if you don't see this envelop/mailicon try using Edge or Firefox browser. 

hope this helps ?

greetings

krishna55
Moderator
Moderator
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Message 6 of 6

Re: Renewal refund

Hi @Kanstantsin 

Greetings from McAfee.

As we discussed, we have initiated the refund from our end. 

Regards,

Krishnamanikandan KS

 

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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