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Remote Desktop Connection Inop after any Mcafee Update

Hi there,

This has always seemed to happen to me and it drives me nuts. Basically the title says it all. If I have automatic updates turned on and am in a remote session with my Win 10 Computer, it will disconnect and not allow the RDC until the computer reboots after an update. This only happens though after a Mcafee Update. This computer is strictly a remotely accessed terminal so it makes it a hassle. My workaround is to log in through Teamviewer, click on the reboot prompt from the Mcafee Notification and let the computer reboot. Has anyone ran into this before?

Thanks in advance.

Phil

4 Replies

Re: Remote Desktop Connection Inop after any Mcafee Update

Discussion successfully moved from Community Support to General Discussion

Re: Remote Desktop Connection Inop after any Mcafee Update

Best to ask support

Support

Re: Remote Desktop Connection Inop after any Mcafee Update

K Thanks.

Re: Remote Desktop Connection Inop after any Mcafee Update

If call does not get an answer ask for an escalation call back from a senior tech

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