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Remember the faulty DAT update in the spring?

I do.  It caused devastating damage to my OS.

My tech guy couldn'rt recover much of my data.

I bought an external drive and spent a lot of money trying to get the thing fixed but it eventually had to be formatted.

The reimbursement cap  was well less than what I spent. 

And guess mid August, '...your refund will be sent on August 21...'

On August 31, '...your refund will be sent today...'

Today, September 7 - ' should have your refund by the end of September 2010...'

What a joke.

I partitioned the drive on the computer and installed LINUX, and AVAST for free.

What experience have others had with the refund process?

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