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Thinh
Level 7
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Message 1 of 4

Refund

Hello,

I want to request a refund due to an unexpected – and expensive – Auto-renewal because I hadn't deactivated McAfee product subscription in time. Contacting the customer service via phone doesn’t work for me. 

Thanks,

3 Replies

Re: Refund

Hi @Thinh 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support on 1-866-622-3911 or connect using the below link.
McAfee Consumer Support - https://service.mcafee.com/?page=shell&shell=contact-support

Regards,
Hari

Thinh
Level 7
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Message 3 of 4

Re: Refund

Hello @Hari_durairaj,

I have been calling 1-866-622-3911 and McAfee Consumer Support but have not received a response from either of them. There is another possible solution? Please, for your support, provide a refund for my subscription the soonest.

Thank you,

Thinh

Re: Refund

Hi @Thinh 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,
Hari

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