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Osman_Shamet
Contributor
Message 1 of 5

Refund

Hello,

I want to request for a refund due to unexpected renewal , I live outside the US this why I can't contact you through the phone

4 Replies
Dlangen
Contributor
Message 2 of 5

Re: Refund

I have been to contact Mcaffee customer with no success their contact no. Not working... I was auto renewed on the 20/11/2022 from South Africa which was unexpected and expensive, I'm requesting a full refund please. 

Edward_Franso
Moderator
Moderator
Message 3 of 5

Re: Refund

Hi @Osman_Shamet 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.

McAfee Consumer Support

Regards,
Edward Franso

 

 

Edward_Franso
Moderator
Moderator
Message 4 of 5

Re: Refund

Hi @Dlangen 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.

McAfee Consumer Support

Regards,
Edward Franso

Osman_Shamet
Contributor
Message 5 of 5

Re: Refund

Thank you for your reply, however I can't contact you through calls which is the only option you provide in the consumer support

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