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Re: Refund

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Hello McFee costumer services

I purchased McFee product I entered wrong email I would like to edit the email. 

 

Best regards

Re: Refund

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@krishna55 @Venkat_YM @Smita_Kumari @Kumar_suman Need HELP PLEASE !!! I want my money back ! PLEASE REFUND !

We all know the Customer service is not working!

And don't say "contact the customer service". Just REEFUND!!! 

Re: Refund

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I did not receive the link in my email aftet I paid.

Could you please help me to refund or send it again.

lithuania
Level 8
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Message 24 of 29

Re: Refund

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Its abig problem! I tried to opt out of your service but failed. The page you specified does not work. An antivirus program is damaging my computer because I have had to fix it twice already, and the computer master said that the antivirus program is blocking my computer’s operating system. I want to get my money back, I don’t know how to do it anymore. The rules make it clear that the money can be refunded within 60 days, do you intentionally block the customer service page? Please return the money, as there is only one way to apply for consumer rights and complain about your services.
This page does not work for me McAfee customer service, I am from Lithuania. I have already written 4 letters, none of which have been answered!!!

Merav1
Level 7
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Message 25 of 29

Re: Refund

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Hi @Venkat_YM , can you please contact me too? Your support website doesn't work at all for over a week and I have no way to contact you and ask for my refund.

Re: Refund

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I am trying to request a refund; however, the Customer Support page is blank with the only option being a Feedback section. How can I claim a refund, please help me 

Joan1011
Level 7
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Message 27 of 29

Re: Refund

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Hi,

Can you also contact me in a private message? Customer Service page is dpoint blank and I need a refund for the automatic renewal, that I don't need.

TIA

Joan

KeepKarm
Level 7
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Message 28 of 29

Re: Refund

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I've discovered that I have multiple subscriptions as one was set to auto renew on an old unused email address - the refund process looks very straight forward but is just set to a never ending loop of not being able to even get started - cant get through on the phone and the chat bot cant help - I'm so fed up that I'm thinking of cancelling all of my subscriptions - please can anyone advise as to how to access the refund process?

Venkat_YM
Moderator
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Message 29 of 29

Re: Refund

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Hi @Val0501 

Greetings from McAfee.

Sorry for the delay response.

For any refund queries kindly contact our chat support as we wouldn't have an option to process refund through community.

McAfee Chat Support 

Regards,
Venkat

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