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Im still waiting for help to get my refund, I have been waiting for too long now

1 Solution

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Edward_Franso
Moderator
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Message 2 of 14

Re: Refund

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Hi @MaHlongwane 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support on 1-866-622-3911 or connect using the below link.

McAfee Consumer Support -

Regards
Edward Franso 

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Edward_Franso
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Message 2 of 14

Re: Refund

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Hi @MaHlongwane 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support on 1-866-622-3911 or connect using the below link.

McAfee Consumer Support -

Regards
Edward Franso 

Re: Refund

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Im unable to contact this number, im from South Africa unless i get a call from you. This case will be solved once i get the solution

Re: Refund

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I cannot call this number and till today I haven’t got any help there is no solution. Im saddened by the service I’m receiving here, i need my money back on the private massage they asked for my details but no solution 

Golfdog333
Level 8
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Message 5 of 14

Re: Refund

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Contact the South Africa Consumer Commission and file a complaint regarding McAfee ignoring refund requests.

Re: Refund

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How do I contact them? Can you please give me their details
Golfdog333
Level 8
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Message 7 of 14

Re: Refund

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I posted the details, but it appears the board moderator didn’t like it that someone is pointing out resources to deal with their fraud.

Re: Refund

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Please send them privately on messages
Golfdog333
Level 8
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Message 9 of 14

Re: Refund

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Sent you the information via private message 

H0neycomb
Level 7
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Message 10 of 14

Re: Refund

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Hello, @Golfdog333 could you please send me the details? I am from Slovakia and I cannot call the support service number. I hope there is some way I can get my refund back...

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