cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Armin161
Level 7
Report Inappropriate Content
Message 1 of 8

Hello

I am from South Africa and I am struggling to get a refund processed,the customer support number which I have been provided with does not work in South Africa.

Can somebody please help me ?

@Sudharsanam_G1 

1 Solution

Accepted Solutions

Re: Refund

Jump to solution

@Armin161 

We have sent you the private message. Requesting you to reply the same.

Regards
Siva N

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

View solution in original post

7 Replies

Re: Refund

Jump to solution

Hi @Armin161 

Greetings from McAfee!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Regards,
Sudharsanam G

Armin161
Level 7
Report Inappropriate Content
Message 3 of 8

Re: Refund

Jump to solution

My private messenger is on but I can't seem to find where I need to access the messages.

Could you contact me through my email ?

@Sudharsanam_G1 

Armin161
Level 7
Report Inappropriate Content
Message 4 of 8

Re: Refund

Jump to solution

If possible please contact me on this email address because I can't seem to find the private message sent to me -

**personal information omitted**

Thank you.

@Sudharsanam_G1 

Re: Refund

Jump to solution

I would add maybe

@Sudharsanam_G1 

Can figure why you do not have an envelope up the top of this page as that is the access point for PMs usually

Re: Refund

Jump to solution

@Armin161 

We have sent you the private message. Requesting you to reply the same.

Regards
Siva N

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

View solution in original post

Armin161
Level 7
Report Inappropriate Content
Message 7 of 8

Re: Refund

Jump to solution

Hi Siva

I have received and replied to your personal message.

Thank you.

Anybody struggling to locate their personal message icon try to log onto the site on a laptop and not a phone.

@sivasubramanian 

Armin161
Level 7
Report Inappropriate Content
Message 8 of 8

Re: Refund

Jump to solution

I was contacted and the refund has been processed.

Thank you for the help.

@sivasubramanian 

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community