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Armin161
Contributor
Message 1 of 8

Hello

I am from South Africa and I am struggling to get a refund processed,the customer support number which I have been provided with does not work in South Africa.

Can somebody please help me ?

@Sudharsanam_G1 

1 Solution

Accepted Solutions
sivasubramanian
Moderator
Moderator
Message 6 of 8

Re: Refund

Jump to solution

@Armin161 

We have sent you the private message. Requesting you to reply the same.

Regards
Siva N

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

View solution in original post

7 Replies
Sudharsanam_G1
Moderator
Moderator
Message 2 of 8

Re: Refund

Jump to solution

Hi @Armin161 

Greetings from McAfee!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Regards,
Sudharsanam G

Armin161
Contributor
Message 3 of 8

Re: Refund

Jump to solution

My private messenger is on but I can't seem to find where I need to access the messages.

Could you contact me through my email ?

@Sudharsanam_G1 

Armin161
Contributor
Message 4 of 8

Re: Refund

Jump to solution

If possible please contact me on this email address because I can't seem to find the private message sent to me -

**personal information omitted**

Thank you.

@Sudharsanam_G1 

Peacekeeper
Message 5 of 8

Re: Refund

Jump to solution

I would add maybe

@Sudharsanam_G1 

Can figure why you do not have an envelope up the top of this page as that is the access point for PMs usually

sivasubramanian
Moderator
Moderator
Message 6 of 8

Re: Refund

Jump to solution

@Armin161 

We have sent you the private message. Requesting you to reply the same.

Regards
Siva N

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Armin161
Contributor
Message 7 of 8

Re: Refund

Jump to solution

Hi Siva

I have received and replied to your personal message.

Thank you.

Anybody struggling to locate their personal message icon try to log onto the site on a laptop and not a phone.

@sivasubramanian 

Armin161
Contributor
Message 8 of 8

Re: Refund

Jump to solution

I was contacted and the refund has been processed.

Thank you for the help.

@sivasubramanian 

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