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Teymoure
Level 7
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Message 1 of 4

Refund requests

So apparently I have been being charged for McAfee for years on a computer I don't even have anymore.  I have been on the phone for almost an hour waiting for someone to help process a refund for a subscription that was autorenewed last week.  Please help

3 Replies
AvinashP
Moderator
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Message 2 of 4

Re: Refund requests

Hi @Teymoure,

We sincerely regret the inconvenience caused, I have sent a personal message. Kindly revert back with the requested details to assist you further.

Thanks,
Avinash.

Duffeb
Level 7
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Message 3 of 4

Re: Refund requests

Can you PM me as well, please?

I have the same issue - charged for a renewal on a PC that will no longer even boot-up.

The McAfee customer support page says call wait times are 5-10 minutes.

I've been on hold for more than 45-mins at this point.

Thank you

AvinashP
Moderator
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Message 4 of 4

Re: Refund requests

Hi @Duffeb,

We sincerely regret the inconvenience caused, I have sent a personal message. Kindly revert back with the requested details to assist you further.

Thanks,
Avinash.

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