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TElly
Level 7
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Message 1 of 5

Refund request!

Hello

I have tried to contact you for several time, here and by email. 
I did not receive any informative email about my contract renewal, it was renewed on 17.01, I immediately contacted you (I have emails to prove it). I demanded refund, I still have no answer. Please refund my money back. I do not need a year subscription..

4 Replies
AvinashP
Moderator
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Message 2 of 5

Re: Refund request!

Hi @TElly,

We are truly sorry for the inconvenience caused, I have sent a personal message. Kindly revert back with the requested details to assist you further.

Thanks,
Avinash.

Re: Refund request!

I have had the same issue. No response and it’s been a week. 

Re: Refund request!

I need a refund! Can you please help me!

Asen
Level 7
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Message 5 of 5

Re: Refund request!

Hi

My new subscription will starting from 21st Feb 2022, but I don't need it as I have no longer any devices using McFee. As you changed my credit card on 5th of Feb,  l had no chance to stop the payment. Please refund the amount which you charged me as I will not have need from new subscription. 

I hope, this will not take you a too long time. 

Thanks 

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