You have taken an unauthorized payment from my bank using my debit card for a product that I do not have nor want. I want a refund. I have tried calling the US number but it does not work (I am in Europe). I have also tried logging a complaint on your website which also does not work - it sends me round on a circular loop. Please tell me how I can contact you to request a refund.
Solved! Go to Solution.
Hi @jud31
Greetings from McAfee.
We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support on 0-207-949-0107 or connect using the below link.
Regards,
Edward Franso
Hi @jud31
Greetings from McAfee.
We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer using the below link.
Regards,
Edward Franso
The chat support is absolutely hopeless. I'm going round in circles and getting nowhere. I can't phone the US number. Is there any other way of contacting this company?
Hi @jud31
Greetings from McAfee.
We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support on 0-207-949-0107 or connect using the below link.
Regards,
Edward Franso
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