Hi, I have called every day for the past month looking for a refund for an automatic renewal on a device I no longer have. I always end up on hold and no one answers. It is very unprofessional and extremely inconvenient. Please advise me as to how I can get my refund.
Thank you,
Paula
Hi @PaulaMac
We are sorry for the inconvenience. We have sent a private message to you. Please respond back with the details.
Regards
Magesh J
Hi Team,
I would like to request for a refund too as I no longer have the device., the account was auto renewed yesterday. It's very hard to reach out to your customer service, I was on hold for more than 10 mins.
Joyce
Please cancell my service and give me a refund please
Hi, may i know how to find the email of customer service. Because im from oversea and i couldn't call your hotline. I need a way to request refund
Where is the private message?
Regards,
Paula
Hi @PaulaMac
Please let us know whether you are using your phone device to check the personal message. If it is phone device we request you to use a alternate computer device to view the message.
Alternatively you can click on my name to send a personal message (personal information to contact and help you)
Note: Kindly, don't post those information in the forum message.
Regards,
Magesh J
@Magesh I want to sort my refund, can you please help me.
Paula
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