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Petroula
Contributor
Message 1 of 4
‎10-08-2021 11:15 PM

Refund request

 I'm from Greece, I didn't want the antivirus renewal so I'm looking  a way to ask for my money back. The phone number for support isnt for our country, I cant find an email address to communicate, I have a service request number which I dont know what it stands for. 

Please, help me, all this is very disappointing ...

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3 Replies
GaneshR
Moderator
Moderator
Message 2 of 4
‎10-09-2021 02:05 AM

Re: Refund request

Hi @Petroula 

We are sorry for the inconvenience caused. please contact our support for further assistance on the refund request. please click the below link to contact support.

Contact support 

Regards

Ganesh Raju R

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Fender
Contributor
Message 3 of 4
‎10-09-2021 05:05 AM

Re: Refund request

I seem to have been charged for another subscription although I already have one with McAfee.   This is quite annoying and other than being given the option to read a load of FAQ or call a very expensive helpline number, it is very hard to rectify or clarify the matter.

 

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Petroula
Contributor
Message 4 of 4
‎10-09-2021 08:47 AM

Re: Refund request

Thank you for your reply but this phone number at the consumer support doesn't work for me.at  I leave in Greece, Europe and such a phone call would be really expensive, I can't afford it. It is my right to request a refund and I do hope we'll find a solution (perhaps through private message like other cases similar to mine).

 

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