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who_cares
Contributor
Message 1 of 3

Refund request - no longer have device

Seems to be a common theme - you'd think that they would have a better way of handling this.

I was just notified of an auto-renewal for a device that is no longer in use. There doesn't seem to be an easy solution to get this rectified. Calling support line is useless. 

Please help.

 

greg

 

2 Replies
Sudharsanam_G1
Moderator
Moderator
Message 2 of 3

Re: Refund request - no longer have device

Hi @who_cares 

Greetings from McAfee!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Regards,
Sudharsanam G

Venkat_YM
Moderator
Moderator
Message 3 of 3

Re: Refund request - no longer have device

Hi @who_cares,

Greetings from McAfee.

As we discussed, we have initiated the refund from our end. Your refund order number is PL2959042407.

Regards,

Venkat

 

 

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