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priti
Contributor
Message 1 of 2

Refund money

its really horrible product service in august i have renewed my antivirus product for 2 years and within 2 month it showed me my product expired. and when i try to contact it charged me nearly Rs 1000 for calling charges and its like paying money for getting tortured and harassed by mcafee service. It gave me trial version for 1 month again facing same issue even though renewed product for 2 years it shows product expired. when i called i was assured my product will activate but all this are means to cheat public and make money by fooling them

1 Reply
Magesh
McAfee Retired
McAfee Retired
Message 2 of 2

Re: Refund money

Hi @priti 

We are sorry for inconvenience caused. there is be some possibility that you get subscription alert notice if you have any expired subscription which was previously purchased from your account.Please check your McAfee security App installed on the devices and ensure it is up to date. 

Please access the below link to gt in touch with our chat support for your refund request. 

McAfee Chat Support 

Regards

Magesh J

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