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kateh
Level 7
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Message 1 of 3

Refund in South Africa

Hi There,

Please could someone assist me with cancelling my subscription and getting a refund as I did not stop my auto-renewal and I no longer have the product. None of the customer support numbers are working.

 

Thank you! 

2 Replies

Re: Refund in South Africa

Hi @kateh 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer chat support using below link

https://service.mcafee.com/?utm_source&page=shell&shell=contact-support&contact-support=cs-contactop...

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

kateh
Level 7
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Message 3 of 3

Re: Refund in South Africa

@Hari_durairaj I have tried those numbers and none of them work. If someone from South Africa Customer services could get in touch with me please! I have tired every other avenue! 

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