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DanielStoffberg
Contributor
Message 1 of 2

Refund in South Africa December 2021

Hello

I put a post on here earlier the week which I am unable to find, I hope I dont double post.

 

I spoke to your online help who gave me South African numbers to contact regarding a refund on my auto renewal, neither numbers worked, I googled a third number which was for McAfee SA, however after being on hold for 20min I gave up.

 

The online support reference given to me was: 1-91431271

 

The online support said someone would call me back within 24-48hours, I have not had a call 72 to 96 hours later.

 

Can someone on her please advise me how I can complete this refund (within 60 days) asap.

 

Standing by for your feedback.

 

Thanks!!


Daniel

1 Reply
AvinashP
McAfee Retired
McAfee Retired
Message 2 of 2

Re: Refund in South Africa December 2021

Hi @DanielStoffberg,

We are truly sorry for the inconvenience caused, I have sent a personal message. Kindly revert back with the requested details to assist you further.

Thanks,
Avinash.

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