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Mordi
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Message 1 of 5

Refund for renewal

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I am from Israel and I bought last year a subscription for 1 year for $ 32,99. I just realized that there was auto renewal subscription that charged 89pounds on my credit card without permission. So, I want to request refund for that charged.

Please help me, I couldn't find other way to contact you.

 

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Kumar_suman
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Message 3 of 5

Re: Refund for renewal

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Hi @Mordi ,

Regards from Mcafee.

As per our discussion on call, we have initiated the refund from our end. Your service request number is 1-89794501. 

Thanks and regards,

Kumar

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

 

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Kumar_suman
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Re: Refund for renewal

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Hi @Mordi 

Regards from McAfee. We have sent a private message to contact you regarding the refund request. Please reply to the message with the requested information to help you further.

Thanks and Regards

Kumar

Kumar_suman
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Message 3 of 5

Re: Refund for renewal

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Hi @Mordi ,

Regards from Mcafee.

As per our discussion on call, we have initiated the refund from our end. Your service request number is 1-89794501. 

Thanks and regards,

Kumar

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

 

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Re: Refund for renewal

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Hi Kumar,

 

Please check your inbox for wrong charge of USD 141.53!! on my credit card for a product no longer used.

 

Kumar_suman
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Message 5 of 5

Re: Refund for renewal

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Hi @DevChooramun ,

Regards from McAfee. We're sorry to inform you that we don't have an option to initiate refunds through the community, so we recommend that you contact support on 866-622-3911 or you can contact chat support using the link below. Make sure you have your order confirmation number or your registered email address when you contact support to find your account.

Support Link: McAfee Consumer Support

Regards
Kumar

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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