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DL3
Level 8
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Message 11 of 22

Re: Refund for auto renewal

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Hello 

I replied to the private message yesterday, what happens now ?

Kind regards

@Bharani_BD 

Armin161
Level 7
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Message 12 of 22

Re: Refund for auto renewal

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There is also no envelope at the top of my pages indicating a personal message.

I am still waiting for a reply.

@DL3 

@Bharani_BD 

@Peacekeeper 

Re: Refund for auto renewal

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Sorry I am at a loss if it is on in the private message area of your settings maybe best one of the above mods comment.

DL3
Level 8
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Message 14 of 22

Re: Refund for auto renewal

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Hi

I replied to the private message that was sent by @Bharani_BD but have not received any response yet.

Kind regards.

Armin161
Level 7
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Message 15 of 22

Re: Refund for auto renewal

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How did you manage to access your private messages ?

I can't find mine anywhere on the page.

@DL3 

DL3
Level 8
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Message 16 of 22

Re: Refund for auto renewal

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Hi @Armin161 

I've been signing in using my phone and for some reason the private message icon (the envelope) did not appear at the top of the page, BUT when I  signed in using my laptop the icon was literally at the top of the page next to the profile icon.

Don't know whether this is why you can't see the envelope icon but hopefully this helps.

Armin161
Level 7
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Message 17 of 22

Re: Refund for auto renewal

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Thank you I managed to locate it on my laptop.

@DL3 

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Great I never use my mobile for this forum so Armin161was not aware of that. Thanks DL3

DL3
Level 8
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Message 19 of 22

Re: Refund for auto renewal

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Hi.

I'm still waiting for a response regarding the private message which was send to me by @Bharani_BD. I replied on Saturday with the details that was requested and no one has updated me with anything yet.

Can someone please help me.

DL3
Level 8
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Message 20 of 22

Re: Refund for auto renewal

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Hey 

I got a voice mail yesterday from one of the employees. Can you perhaps please send me a time slot so that I can know more or less when to expect the phone call.

know you guys are busy, but thanks in advance.

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