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DL3
Level 8
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Message 1 of 22

Refund for auto renewal

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Hi 

I posted my query 2 days ago, still waiting for a reply.

Can anyone please help me " Mcafee consumer support" send an email stating that they are awaiting my service request, but how can I phone them when the number does not even exist??

1 Solution

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Bharani_BD
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Message 22 of 22

Re: Refund for auto renewal

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Hi @DL3 

We are sorry for the inconvenience caused. We have processed the refund as per your request and will take 5-7 days to get the refund.

Thanks & Regards
Bharanidharan S

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Bharani_BD
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Message 2 of 22

Re: Refund for auto renewal

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Hi @DL3 

We regret the inconvenience caused, Due to the nature of this issue we have sent you a private message requesting few details. Please reply to the message with the requested information to assist further.

Thanks & Regards
Bharanidharan S

 

DL3
Level 8
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Message 3 of 22

Re: Refund for auto renewal

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Hello 

I got an email yesterday which said that a private message was send, but I'm struggling to navigate the layout of the site can you please explain where I can find the private message.

@Bharani_BD 

Kind regards 

Re: Refund for auto renewal

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Log onto this site/forum and top of the page is an envelope. open it if any thing (ie a number) shown there

DL3
Level 8
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Message 5 of 22

Re: Refund for auto renewal

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Must one enable private messaging or something because there is no envelope at the top on any of the pages.

Kind regards 

Armin161
Level 7
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Message 6 of 22

Re: Refund for auto renewal

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Can somebody please assist me with a refund.

I am struggling to get through to someone to help me with this.

I live in South Africa.

@Bharani_BD 

DL3
Level 8
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Message 7 of 22

Re: Refund for auto renewal

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I also live in South Africa and I'm struggling with the same problem as you.

@Armin161 

Re: Refund for auto renewal

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Click on user name My settings/ Preferences/ and Private messenger. Activate it here  if off.

Armin161
Level 7
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Message 9 of 22

Re: Refund for auto renewal

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Private messages is activated.

I am trying to get a refund for McAfee Livesafe.

Can you please assist me.

Thank you.

Re: Refund for auto renewal

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Only a user here now like you best a mod investigates

@Sudharsanam_G1  Another 1 who seems not to be able to see PMs

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