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Nanthawoot
Contributor II
Message 1 of 6

Refund for Auto renewal from Thailand

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Hi McAfee Team,

I was bill $119.99 for auto renewal subscription. and I tried to contact McAfee in many way to request the refund but still can not contact. I really want to refund for this amount please help for this issue.

Thank you

Nanthawoot

1 Solution

Accepted Solutions
Nanthawoot
Contributor II
Message 6 of 6

Re: Refund for Auto renewal from Thailand

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Hello Rajiv,

Noted with Many Thank to the best support.

Best regards,

Nanthawoot

View solution in original post

5 Replies
Rajiv_s1
McAfee Retired
McAfee Retired
Message 2 of 6

Re: Refund for Auto renewal from Thailand

Jump to solution

Hello @Nanthawoot 

We are sorry that there is no option to check your subscription and help you with process the refund through Community. Kindly contact our Chat support where they can check your account and process the refund as well if applicable.

Regards,
Rajiv S

Nanthawoot
Contributor II
Message 3 of 6

Re: Refund for Auto renewal from Thailand

Jump to solution

Hello Rajiv,

Many Thank to reply my message, and I already click to Chat support but I still couldn't get any support. It went through the same process that I go many time and also the phone number 1-80082251 is not able to used. Please advise to me.

Best regards,

Nanthawoot

Rajiv_s1
McAfee Retired
McAfee Retired
Message 4 of 6

Re: Refund for Auto renewal from Thailand

Jump to solution

Hello @Nanthawoot ,

Sorry for the inconvenience, based on the nature of this issue we have sent you a private message please do have a check..

Regards,

Rajiv S

Rajiv_s1
McAfee Retired
McAfee Retired
Message 5 of 6

Re: Refund for Auto renewal from Thailand

Jump to solution

Hello @Nanthawoot ,

We had our support person contact you and help you with the refund. you should be receivig the money back within 5-7 business days. If you have any oncerns please feel free to reply to this post.

Regards,
Rajiv S

Nanthawoot
Contributor II
Message 6 of 6

Re: Refund for Auto renewal from Thailand

Jump to solution

Hello Rajiv,

Noted with Many Thank to the best support.

Best regards,

Nanthawoot

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