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Refund for Auto renewal - Sri Lanka

Hi 

I have a Mcafee Livesafe software which i purchased online. However, without my intention of doing so , i have been charged for renewal when my expiration date is 18th June. I need to cancel my subscription and refund on auto renewal. 

please dont suggest to connect consumer support via web page , it doesnt work. i tried calling singapore contact number , India number , USA number wasnt able to get through. I tried contacting through facebook also but wasnt succesful. please provide me a solution as the charge amount is real big amount from our local currency.

please find below screen shot of the invoice. 

 

Mcafee.JPG

1 Reply

Re: Refund for Auto renewal - Sri Lanka

Hi @ChamaraJaya 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.

McAfee Consumer Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

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