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mao1224
Level 7
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Message 1 of 3

Refund for Auto Renewal from Singapore

Hi McAfee Team

I was just charged for an auto-renewal subscription (AUD189.95) which I had turned off months ago. I tried all means to contact McAfee for a refund but nothing worked. I tried the number they gave me, tried the virtual assistant, and looked for a chat support function but nothing worked at all. 

Could anyone please help me out?

 

2 Replies
Magesh
Moderator
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Message 2 of 3

Re: Refund for Auto Renewal from Singapore

Hi @mao1224 

We are truly sorry for the inconvenience. Due to the nature of the issue, we have sent a private message to you. Please respond with the details to help you resolve your query. 

Thanks,

Re: Refund for Auto Renewal from Singapore

Hi, McAfee Team

I'm got the same issue for the refund process, please help to contact with me by my private too, below is my private email **personal information omitted**

Thank you

Nanthawoot

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