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Refund and Cancellation

I’ve been trying to cancel my auto renewal as I am not using McAfee . No way of contacting the team , and I need a refund asap to pay bills .

 

8 Replies

Re: Refund and Cancellation

Hi @SarahJane 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.

McAfee Consumer Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

Re: Refund and Cancellation

Hi Hari ,

 

That’s the problem , there’s no way of contacting them . None of the sites or phone numbers work . I’ve been trying for days

Re: Refund and Cancellation

I have been having the same problem. No contact number and their "24/7" customer contact page doesn't even work. 

novri
Level 7
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Message 5 of 9

Re: Refund and Cancellation

Why can't I access the link you've provided

novri
Level 7
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Message 6 of 9

Re: Refund and Cancellation

Yes, that's right

novri
Level 7
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Message 7 of 9

Re: Refund and Cancellation

Yes, that's right.

Re: Refund and Cancellation

Can you please get your team to contact me as clearly your websites do not work and the lack of a phone number that works . 

golfakos
Level 7
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Message 9 of 9

Re: Refund and Cancellation

I face the same problem but nobody answered. 

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