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Senne
Level 7
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Message 1 of 2

Refund after automatic renewal

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Last year I bought the Lifesafe bundle for Mc Afee support on 3 devices. I currently however lack the funds to pay for the renewal which happened very suddenly without my approval. I'd like to ask for a refund for this renewal. The renewal happened last saturday so I should still be viable for a refund. I've tried calling the number of McAfee but my call sadly gets disconnected every time. Please help!

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AvinashP
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Re: Refund after automatic renewal

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Hi @Senne,

We sincerely regret the inconvenience caused, we do not have an option to process refund through the community portal. We kindly request you to get in touch with our support team through phone on 022750703 (Belgium) during business hours to help you with your request. 

You can also get in touch with our chat support team by accessing the link below,
McAfee Chat Support 

Thanks,
Avinash.

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AvinashP
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Message 2 of 2

Re: Refund after automatic renewal

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Hi @Senne,

We sincerely regret the inconvenience caused, we do not have an option to process refund through the community portal. We kindly request you to get in touch with our support team through phone on 022750703 (Belgium) during business hours to help you with your request. 

You can also get in touch with our chat support team by accessing the link below,
McAfee Chat Support 

Thanks,
Avinash.

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