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mcdonalds
Contributor
Message 1 of 2
‎01-13-2022 10:42 AM

Refund Request

Hello, 

I woke up this morning and saw a notification on my bank account stating that I sent you money. I never signed up for, purchased, renewed, or did ANYTHING with my McAfee coverage. It had expired a few days prior. I do not even have a McAfee login (until I signed up to post this) and did not have my PayPal or any credit card info tied into my McAfee program. How in the world did you guys even charge my card? I never renewed, planned on renewing (especially now) or even OK'd a payment. You guys charged me without my consent and I would like my money back. I have already contacted PayPal about canceling the payment. I have not even received the McAfee renewal. My app stills says it's expired and needs to be renewed. This is not okay. Please give me my money back or stop the charge

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1 Reply
Allwyn_GI
McAfee Retired
McAfee Retired
Message 2 of 2
‎01-13-2022 11:46 AM

Re: Refund Request

Hi @mcdonalds,

Sorry for the inconvenience caused. I have sent you a personal message. Kindly check and respond to it. 

Regards,

Allwyn I

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