Hello,
I contacted customer support on January 13, 2022 and was told I would receive a full refund within 5 business days for my $129.99 service that auto-renewed without my consent. It has been well over 5 days at this point and I have yet to receive my refund to my credit card. I have already uninstalled all McAfee products from my computer and would like my services to be cancelled and the full refund I was promised as soon as possible, please. The confirmation email I was sent after talking on the phone to customer service said that the problem was resolved, but it has not been resolved at all. My Service Request number is 1-94879801.
Thank you,
MandaGee