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MandaGee
Contributor
Message 1 of 2

Refund Request

Hello,

I contacted customer support on January 13, 2022 and was told I would receive a full refund within 5 business days for my $129.99 service that auto-renewed without my consent. It has been well over 5 days at this point and I have yet to receive my refund to my credit card. I have already uninstalled all McAfee products from my computer and would like my services to be cancelled and the full refund I was promised as soon as possible, please. The confirmation email I was sent after talking on the phone to customer service said that the problem was resolved, but it has not been resolved at all.  My Service Request number is 1-94879801. 

Thank you,

MandaGee

1 Reply
Sudharsanam_G1
Moderator
Moderator
Message 2 of 2

Re: Refund Request

Hi @MandaGee 

Greetings from McAfee!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Regards,
Sudharsanam G

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