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Ravjolt
Level 7
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Message 1 of 4

Refund Request

I kindly request assistance with getting a refund. I was scammed by pop up notifications from the internet into renewing my mcafee subscription but it’s too expensive for me to keep. I have tried calling the number but no answer.

3 Replies
krishna55
Moderator
Moderator
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Message 2 of 4

Re: Refund Request

Hi @Ravjolt 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Krishnamanikandan KS

Ravjolt
Level 7
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Message 3 of 4

Re: Refund Request

Where do I find the direct message?
cyberdude
Reliable Contributor
Reliable Contributor
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Message 4 of 4

Re: Refund Request

hello,

to access private message sent by mcafee moderator;

if you are logged in to this community you should see an envelop/mail icon next to your username at the right upperside of this page.

when you click on this envelop/mail icon you will see the private message overthere.

click message to open and below is a reply button when opened.

if for some reason you don't see this envelop/mail icon change browser to Edge of Firefox.

another user from this community had this issue and changing to Firefox for example solved the issue.

myself using Edge and no problems.

hope this helps.

greetings

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