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Tom15
Level 7
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Message 1 of 5

Refund Request

Hi there,

I am looking for a refund request for a subscription which was automatically renewed.

Please contact me ASAP.

Tom

4 Replies
Lee_D
Level 7
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Message 2 of 5

Re: Refund Request

Hi,

an automatic renewal has taken place and the money was deducted from my girlfriends account without her permission..she had no prior agreement  for this. Please refund the money ASAP. We’ve also emailed and called but no response. 

 

krishna55
Moderator
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Message 3 of 5

Re: Refund Request

Hi @Tom15 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Krishnamanikandan KS

krishna55
Moderator
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Message 4 of 5

Re: Refund Request

Hi @Lee_D 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Krishnamanikandan KS

krishna55
Moderator
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Message 5 of 5

Re: Refund Request

Hi @Tom15 

Greetings from McAfee.

As we discussed, we have initiated the refund from our end.

Regards,

Krishnamanikandan KS

 

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