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Craton
Contributor
Message 1 of 3

Refund Request`

My subscription was auto renewed without my knowledge as no notification was received and I was sure I had turned auto renew off.  Please stop my subscription and refund me.  I have tried to call multiple times which is the only way to call and been disconnected twice/been on hold for a very long time with no success.

What do I have to do to stop when expires next month and get my refund?

2 Replies
Magesh
McAfee Retired
McAfee Retired
Message 2 of 3

Re: Refund Request`

Hi @Craton 

We understand your concern. Please access the below link to get in touch with out chat support to help you process your refund. You may also contact us on our toll free number 866-622-3911 if your are in USA or canada. 

McAfee chat support 

Regards

Magesh J

 

Craton
Contributor
Message 3 of 3

Re: Refund Request`

There is not an option in chat support other than using community and that did not seem to work based on your response.  Also, that phone number does not work as I have tried multiple times as have others per this forum.  How about an address that I can officially request a refund from?

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