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Refund Request - Philippines

Hi McAfee Team,

McAfee took the amount for automatic renewal from my credit card and the price is too expensive and im not aware the auto renewal.

I opened tickets # 1-91069451 # 1-91115091 # and # 1-91617871 and sent a message to Facebook to which I received response but the always pointing out other team or other process but the numbers you are referring to are not available in the country of Philippines, also tried for a weeks almost everyday to get numbers for which the operator informed me that they were unavailable only one number is ringing 180014410475 but always hold always busy its been almost 3 to 4 hours waiting but no one answer my call or always said busy. Really? For 3 - 4 hours waiting?.

Do not refer me to chat customer support or to numbers that I cannot get from my country because I already went through the whole procedure and the refund was made without contacting those numbers because they are unavailable from my country. Instead please give me an email address to contact with to resolve my request

Best regards

3 Replies

Re: Refund Request - Philippines

Hi @Rocherilyn 

Greetings from McAfee!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Regards,
Sudharsanam G

Inah25
Level 7
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Message 3 of 4

Re: Refund Request - Philippines

I also had the same issue. Please help by providing me a working customer service number here in Philippines. Thank you!

Re: Refund Request - Philippines

Hi @Inah25 

Greetings from McAfee!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Regards,
Sudharsanam G

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