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ericnove
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Refund [HELP]

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Hello,

I want to submit a refund for my 1 year subscription which was auto-renewed today. It was an unexpected auto-renewal because I actually wanted to end my subscription, especially the new price is too expensive for me. Can anyone here help me to get my refund? Since there is no option other than phone call/chat which I can't make it because I am based in Indonesia.

Please assist me on this, thank you in advance.

1 Solution

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Re: Refund [HELP]

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Hi @ericnove 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.

McAfee Consumer Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

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Re: Refund [HELP]

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Hi @ericnove 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.

McAfee Consumer Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

ericnove
Level 7
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Message 3 of 3

Re: Refund [HELP]

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Hi, @Hari_durairaj 

Well, I have contacted the Consumer Support but they said I need to wait to get a call from McAfee which didn't I get so far.

Is there any other solutions which I can do, maybe like filling a refund form or something else?

Thanks.

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