cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Esti
Level 7
Report Inappropriate Content
Message 1 of 7

Refund For Autorenewal

Jump to solution

I have problem with unexpected renewal to my credit card. For that, I have several service requests to claim refund through refund request forms. After I fill out the refund request forms, automatically give number that I can't contact from Indonesia. I also reach McAfee Official Account on Facebook Messenger but no response until now. Please support for my refund problem. Thank you

2 Solutions

Accepted Solutions

Re: Refund For Autorenewal

Jump to solution

Hi @Esti 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.

McAfee Consumer Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

View solution in original post

Re: Refund For Autorenewal

Jump to solution

Hi @Esti 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,
Hari

View solution in original post

6 Replies

Re: Refund For Autorenewal

Jump to solution

Hi @Esti 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.

McAfee Consumer Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

Esti
Level 7
Report Inappropriate Content
Message 3 of 7

Re: Refund For Autorenewal

Jump to solution

Hi @Hari_durairaj 

Unfortunately i can't make a contact to the number given on the costumer support page. Also i went to my account and can't open the 'manage auto renewal' page thus mean i can't unsubcribe the product. Please advice, i see many people also experience this. Thank you.

Regard,

Esti

Re: Refund For Autorenewal

Jump to solution

Hi @Esti 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,
Hari

Re: Refund For Autorenewal

Jump to solution

i have the same problem the phone number you provide doesnt work

Re: Refund For Autorenewal

Jump to solution
have the same problem the phone number you provide doesnt work

Re: Refund For Autorenewal

Jump to solution

Really sorry to hear that. but do you have checked your own phone might have the issue. Many time our old android phone doesn't support the new softwares. That is why I suggest you add your phone. 

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community